MOT Failure: When to Challenge the Result
Think your MOT failure was unfair? Here's how to request a review and what to expect.
Potential savings: £50–200
Avoid unnecessary repairs if the failure was incorrect
Not every MOT failure is clear-cut. If you believe your vehicle was failed incorrectly, you have the right to request a review. This guide explains when it's worth challenging and how to do it.
When It's Worth Challenging
Consider requesting a review if:
- The failure item was repaired before the test (and you have proof)
- You believe the tester made an error in judgement
- The defect described doesn't match your vehicle's actual condition
- A different garage assessed the same item as acceptable
Note
If the failure is clearly valid (e.g., bald tyres, broken lights), it's usually faster to fix the issue and retest.
How to Request a Review
Step 1: Act within 28 days
You must request a review within 28 days of the test — ideally within 3 working days while the vehicle condition is unchanged.
Step 2: Don't repair the vehicle
The review requires inspecting the vehicle in the same condition as when it was tested. If you've already fixed the issue, a review won't be possible.
Important
Do not repair the vehicle before the review. DVSA needs to inspect it in the same condition as the original test.
Step 3: Contact DVSA
Call the DVSA helpline on 0300 123 9000 or submit a complaint online. Explain why you disagree with the result.
Step 4: Attend the review
DVSA will arrange for your vehicle to be inspected at a different testing station. You'll receive the outcome in writing.
What to Expect
During the DVSA review:
- An independent examiner will inspect your vehicle
- They'll assess only the items you've disputed
- The review is free of charge
- You'll receive a written decision
Possible outcomes:
- Appeal upheld: The original failure was incorrect, and your vehicle should have passed
- Appeal rejected: The original failure was correct
- Partial success: Some disputed items were incorrect, others were valid
Tips for a Successful Review
- Act quickly — Request the review as soon as possible, ideally within 3 days
- Keep your MOT paperwork — You'll need the test number and details of the failure
- Take photos — Document the condition of disputed items
- Get a second opinion — Another garage's assessment can support your case
- Be specific — Clearly explain which items you're disputing and why
What If You've Already Repaired the Vehicle?
If you've already fixed the issue, DVSA won't be able to conduct a practical review. However, you can still:
- Make a formal complaint — DVSA can investigate the testing station's procedures
- Request compensation — If you can prove the failure was incorrect and you incurred unnecessary costs
- Keep records for future reference — Document everything in case of future disputes
Related Guides
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