5 min read Updated 15 Jan 2025

How to Appeal a ULEZ Fine

Step-by-step guide to challenging a penalty charge notice, with template letters and deadlines.

Potential savings: £180+

Following this guide could help you save money

If you've received a Penalty Charge Notice (PCN) for driving in London's Ultra Low Emission Zone without paying the daily charge, you may have grounds to appeal. This guide walks you through the process step by step.

Valid Grounds for Appeal

You can appeal a ULEZ PCN if:

  • You weren't the driver — You've sold the vehicle or it was stolen
  • Exemption applies — Your vehicle qualifies for an exemption that wasn't registered
  • Technical error — The camera misread your number plate
  • Mitigating circumstances — Emergency situations or medical appointments
  • Already paid — You paid the charge but it wasn't processed

Important

"I didn't know about ULEZ" is generally not accepted as grounds for appeal.

The Appeal Process

Step 1: Act quickly

You have 28 days from the date on your PCN to pay the reduced penalty (£90) or make a representation. After 28 days, the penalty increases to £180.

Step 2: Gather evidence

Collect any documentation that supports your case: vehicle sale receipts, exemption certificates, medical letters, or proof of payment.

Step 3: Submit your representation

You can appeal online at TfL's website or by post. Include your PCN number, vehicle registration, and a clear explanation of why you're appealing.

Step 4: Wait for the decision

TfL will review your case and respond in writing. If rejected, you can escalate to the independent Environment and Traffic Adjudicators.

Tips for a Successful Appeal

  • Be factual and concise — avoid emotional language
  • Reference specific exemption categories if applicable
  • Include all supporting documents with your first submission
  • Keep copies of everything you send
  • Note the name of anyone you speak to on the phone

Appeal Letter Template

ULEZ Appeal Letter
Dear TfL ULEZ Team, I am writing to appeal Penalty Charge Notice [PCN NUMBER] dated [DATE] for vehicle registration [REG NUMBER]. I believe this PCN has been issued in error because [STATE YOUR REASON]: [EXPLAIN YOUR CIRCUMSTANCES WITH RELEVANT DATES AND DETAILS] I have attached the following evidence to support my appeal: - [LIST YOUR DOCUMENTS] I respectfully request that this PCN be cancelled. Yours faithfully, [YOUR NAME] [YOUR ADDRESS] [YOUR CONTACT NUMBER]

Related Guides

Need to check a vehicle?

Get instant access to MOT history, emissions data, mileage verification, and more.

Run a Free Check